1. Shipping Locations
2. Order Processing Time
3. Delivery Time
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Estimated delivery time is 3–5 working days, depending on your location.
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Delivery times may vary due to:
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Courier delays
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Weather conditions
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Public holidays
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Unforeseen circumstances
4. Shipping Charges
5. Cash on Delivery (COD)
6. Order Tracking
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Once your order is dispatched, tracking details will be shared via SMS or WhatsApp.
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Customers can track their shipment using the courier’s tracking system.
7. Delivery Attempt & Non-Delivery
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Courier companies make 2 delivery attempts.
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If delivery fails due to:
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Incorrect address
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Unreachable phone number
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Customer unavailability
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Refusal of COD order
The order may be returned to us, and re-shipping charges may apply.
8. Damaged Package
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If the package appears damaged at delivery, please do not accept it and contact us immediately.
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Any damage must be reported within 24 hours of delivery with clear photos.
9. Delayed or Lost Shipments
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raazmen.store will assist in resolving delivery issues with the courier.
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We are not responsible for delays caused by courier services, but we will fully cooperate to resolve the issue.
10. Address Accuracy
11. Policy Changes
12. Contact Us
For shipping-related queries, contact us at: